At London Dela-Cruz Marketing, we are committed to maintaining the privacy and security of our clients' data. This Privacy Policy outlines how we collect, use, and protect information when we provide web design and development services for our clients, as well as how we handle their website data.
1. Information We Collect
In order to design, build, and maintain websites, we may collect and have access to certain types of information, including but not limited to:
Client contact details (name, email, phone number, business address)
Website content (images, text, video, etc.)
Website performance data (such as analytics, SEO data)
Domain and hosting account information
Login credentials for third-party platforms (e.g., website hosting, email marketing, etc.)
2. How We Use the Information
The information we collect from our clients is used to:
Develop, design, and maintain websites
Improve website performance and user experience
Customize our services to client preferences
Troubleshoot issues related to web functionality
Communicate about project updates, invoices, and other necessary information
3. Client Data Security
We take the security of your website and data seriously and implement security measures to protect your personal and business information. These measures include secure storage of login credentials, regular website backups, and the use of secure third-party services for domain registration and hosting.
We encourage our clients to use strong, unique passwords for their websites and associated services and to regularly update these passwords.
4. Use of Third-Party Tools and Services
As part of our web design services, we may use third-party tools and platforms such as:
Website analytics tools (e.g., Google Analytics)
Email marketing software
Hosting providers
Payment processors (if applicable for e-commerce sites)
Please note that third-party services have their own privacy policies and terms of use, which we recommend you review. We are not responsible for the privacy practices of third-party providers.
5. Access to Client Data
As your web designer, we may need access to sensitive information such as login credentials for your website, hosting services, and other accounts related to your website. We take this responsibility seriously and will only use this information to perform the tasks necessary to build and maintain your website. We will not share your data with any third parties without your consent.
6. Retention of Data
We will retain any necessary client information for the duration of our business relationship. Once the project is completed or our services are terminated, we will securely dispose of any sensitive information (such as login credentials) unless instructed otherwise by the client.
7. Data Transfers and Backup
During the course of working on your website, data may be transferred between different servers and services (e.g., hosting platforms, cloud storage). We ensure that these transfers are done securely and follow industry-standard best practices to prevent unauthorized access to your data. Regular backups will be made to ensure the safety and recovery of your data if needed.
8. Privacy of Your Clients' Data
If you collect personal information from visitors or clients through your website (e.g., contact forms, mailing lists), it is your responsibility to comply with privacy regulations, including obtaining consent to collect and process such data. We can assist you in implementing privacy measures (e.g., cookie notices, privacy policies) but are not liable for your compliance with data protection laws.
9. Consent
By working with us and providing necessary data to build and maintain your website, you consent to our use and handling of your data as described in this privacy policy.
10. Updates to Our Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
11. Contact Us
If you have any questions regarding our privacy practices or the handling of your data, please feel free to contact us at:
London Dela-Cruz Marketing
london@londondelacruzmarketing.com
208.709.3244
